Shipping policy

At All About OM, we offer free shipping to the USA. Shipping takes 7-12 business days, once your order has been processed. Canadian shipping rates are reduced rates, and Canadian orders ship in 2-4 weeks after processing.

Our printing and processing are not done 'in house'.  I create all the designs myself, and I have carefully selected a team of 'elves' to do that part of the business for me. This is the part where i lose sleep, wondering if your items arrived on time and beautiful. They are good little elves, and they do wonderful work. but I am always checking to make sure order times and product quality are maintained to my standards.  However, if you should find that your order took too long, or wasn't delivered in the condition you would like, please contact me, and I will make it right.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the printer for dispatch within 24 hours after the order is placed. 
  • Shipping time: This refers to the time it takes for items to be shipped from our printer to the destination. US orders are shipped by US Postal Service. After processing and leaving the printer, items usually take between 5 and 7 days to arrive at their destination but can take longer from time to time.

* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.